Quex Activity Centre Ticket Portal

FAQs / Help

Accessibility for Events

Every effort has been made to make the Halloween and Christmas trails fully accessible, however customers should be aware that by its nature it will cover some uneven terrain with a number of varying gradients. There are also some areas that can be made more challenging by wet weather.

Regrettably, our Tractor rides are not wheelchair friendly.

Wheelchairs or mobility scooters won't be provided. However, those who require a wheelchair or a mobility scooter are welcome to bring them, bearing in mind the advice above. We also strongly recommend planning your travel in advance and considering the impact of adverse weather.

Cancellation Policy

Quex Adventure Farm Park accepts no liability if an event must be postponed for reasons beyond its reasonable control, this includes an act of God, change in governmental regulations, fire, war, terrorist activity or civil commotion.

If the event is postponed due to any of the above reasons, then Quex Adventure Farm Park will reschedule all tickets that have been affected to an alternative session.

Quex Adventure Farm Park do not offer ticket refunds unless an event is cancelled. However, tickets can be exchanged for an alternative session of the same event (subject to availability) up to five days before a performance. A £1 charge (per ticket) will be made for this service. If it is not possible for Quex Adventure Farm Park to reschedule your booking a credit note will be offered.

Goat Walking & other Animal Based Experiences

In the event of heavy rain or other particularly inclement weather your experience may be rescheduled at short notice for animal wellfare reasons.

Bouncing Pillows Rules

Bouncing Pillows

  • Injuries can occur on the Bouncing Pillows as with any physical activity. Use of the pillows is at visitors own risk.
  • The pillows will be closed in wet/damp weather as the likelihood of injury can increase. No refunds will be given in the event of Bouncing Pillow Closure.
  • The bouncing pillows may be busy during peak periods so queues can be expected.
  • Unruly children who pose a danger to themselves, or others will be ejected from the pillows.
  • Socks must be worn on the Bouncing Pillows and may be available to purchase from the shop. This cannot be guaranteed. 
  • Adults can assist children on the Bouncing Pillows. Adults without children are prohibited on the Bouncing Pillows. 
Are dogs allowed within the Farm Park?

No, sadly due to our animal residents dogs are not allowed in the Farm Park.